Field Service Engineer

Company: Orion Talent
Location: Boise
Posted on: January 30, 2025

Job Description:

Position Details:

Title: Field Service Engineer

Location: Boise, ID

Shift: Days / M-F

Compensation: Hourly wage of $35 - $40 depending on qualifications and experience with OT as needed and annualized bonus

Benefits: Benefits may include a pension plan (401k plan); a healthcare benefit plan including, for

example, dental care; vacation and holiday pay as well as paid time off; short-term and long-term disability coverage.

Travel: Primarily local. Travel as needed for training within first year of hire.

Position Description:

Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at the company's global customer locations (Micron / Boise, ID).
Have the ability to assist in customer escalations and manage beta-site
Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety-first mentality.
Will be required to develop action plans for problem resolution and be able to present to internal and external customers.
Develop improvements for processes, hardware, and software for continuous improvement of company equipment / business operations.

Requirements:

Solid hands-on trouble shooting foundation (no parts replacers) and aptitude to learn a variety of technical systems.
Fundamental understanding of Ohm's law and Kirchoff's voltage law
Knowledge in any or all of the following areas is a strong plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.
Basic troubleshooting techniques in repairing complex microprocessor -controlled electromechanical systems.
Safety mentality.
Maintain strong organizational and leadership skills.
Ability to handle multiple tasks simultaneously
Working knowledge of Oscilloscope's and DVM's.
Clear and concise (English) verbal and written communications
Knowledge of structured problem-solving techniques
Working software knowledge of MS Office
Strong positive attitude with excellent customer service skills.
Ability to handle most customer situations
Strong positive attitude
Ability to work with hand tools
Ability to work in a team environment
Ability to work alone and/or with limited supervision
Ability to work responsibly with all company resources.
Be able to interpret electronic / electro-mechanical schematics and drawings.
Must be able to work compressed workweeks and overtime when required
Must be able to work in a clean-room, fully suited in clean-room garments and self-contained breathing apparatus.
Proven ability to work independently and as a team members.
Ability to be flexible and work analytically in a problem-solving environment.
Strong organizational and time-management skills.
Ability to prioritize and multi-task multiple work Be able to work under pressure and to tight deadlines.
Ability to communicate proactively and interact with internal/external contacts at any Strong verbal and written communication skills.
Ability to handle private and confidential information in accordance with company's interest and policies, legal requirements, and business ethics.
Company Description:

Company is a leading supplier of semiconductor process equipment for wafer processing. We're a truly global company. Based in 14 countries, we benefit from a wider perspective and the advantages of bringing together the best brains in the world to create new breakthroughs. We pioneered important aspects of many established wafer-processing technologies used in industry, including lithography, deposition, ion implant and single-wafer epitaxy. In recent years, we brought Atomic Layer Deposition (ALD) and Plasma Enhanced Atomic Layer Deposition (PEALD) from R&D right through to mainstream production at advanced manufacturers sites.

Our broad portfolio of innovative technologies and products are being used right now by the most advanced semiconductor fabrication plants around the world. Helping them to progress along their technology roadmap. Making integrated circuits or chips smaller, faster and more powerful for everyone. Company is part of the company International NV group.

Keywords: Orion Talent, Meridian , Field Service Engineer, IT / Software / Systems , Boise, Idaho